Protection Rules
BagelSMP-Market Protection can reimburse users who were scammed by a seller marked as Trusted by BagelSMP-Market, when sufficient evidence is provided and the rules below are met.
These rules are still being finalized. Sections marked TODO will be filled in before the protection program goes live.
Which trades are covered
TODO / CHANGE_ME – define which trade types (e.g. direct item trades with Trusted sellers) are covered.
Required evidence
TODO / CHANGE_ME – define required evidence (e.g. screenshots of the agreement and the trade, video where possible).
Exclusions
TODO / CHANGE_ME – define what is not covered (e.g. lending, giveaways, trades outside BagelSMP).
Reimbursement limits
TODO / CHANGE_ME – define per-trade and per-player reimbursement limits.
Review and decision
TODO / CHANGE_ME – describe how claims are reviewed and who decides.
Abuse
TODO / CHANGE_ME – describe consequences of fraudulent claims.